Hinweis zum Datenschutz

Privacy Notice

Thank you for visiting our website, operated by herlixa.com (the “Company”). We are committed to providing you with an exciting and secure online shopping experience and enhanced personalised service that reflects the Company’s standards. This commitment also includes respecting and protecting the privacy of your personal information.

This Privacy Policy explains the types of information we may collect from you when you visit our website (each a “Website”). The Websites and all features and functionalities therein are collectively referred to as the “Services.” This Privacy Policy also explains how the Company may use and share your personal information, and your ability to control certain uses.

By using the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy, including the transfer and storage of your personal information in the United States, Canada, or Hong Kong, and agree to the Terms of Use incorporated herein by reference. If you do not agree, please do not use the Services.

Q: What information does the Company collect?

A: The Company may collect information from you in the following ways:

From your interactions with the Company: We collect information from and about you, including your transactions and other interactions with us. This may include when you:

  • Use the Services;

  • Make a purchase;

  • Sign up for our catalogue, newsletter, or email lists;

  • Participate in sweepstakes, competitions, or other promotions;

  • Submit a product review, survey, or similar programme;

  • Send a gift or virtual gift card to someone; or

  • Otherwise contact us.

If you make a purchase with us, we may also collect your billing address.

Information provided via a third party: If you send a communication to someone else via the Services, we may collect information such as that person’s name, phone number, email address, and/or shipping address.

Automatically collected information: We or our service providers may use cookies, web beacons/pixel tags, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to our Website, users of our online services, and interactions with our emails and online advertisements. This may include:

  • Your browser type;

  • Operating system;

  • Mobile device model;

  • Pages viewed;

  • Links clicked;

  • IP address;

  • Mobile device identifiers;

  • Other unique identifiers;

  • Websites visited prior to visiting our Website;

  • Duration of your visit;

  • Number of return visits; or

  • Other clickstream or website usage data.

We may also track emails we send, whether you open them, forward them, or click links on our Website. Collecting this information and linking it with your personal data helps us:

  • Customise our Website;

  • Improve your online shopping experience;

  • Store your preferences while visiting a particular site;

  • Identify features, promotions, marketing materials, and offers that may be of particular interest; and

  • Deliver more targeted online and mobile advertising on computers or devices you may use.

From third-party sources: We may receive information from other sources to update or supplement information you provide or that is automatically collected (e.g., to validate or update your address or other demographic details), or if you connect with the Company through a third party (including social networks) based on your registration and privacy settings on those third-party websites.

Combination of information: We may combine information obtained from or about you—including information you provide, information automatically collected, and information about other computers or devices you use—with information we collect from other online and offline sources, or from other third parties.

Third-party analytics and advertising: We may use third-party advertisements, analytics, and tracking tools to better understand who uses the Website, how people use the Website, how the effectiveness of the Services and related content can be improved, and to help us or these third parties serve more targeted advertising online. These third parties may use technologies such as cookies, web beacons, pixel tags, log files, Flash cookies, or other technologies to collect and store non-personal information. They may also combine information collected from your interactions with the Website with information obtained from other sources. We do not have access to the cookies or tracking technologies used by these third parties.

Q: What are my tracking options?

A: Certain parts of the Website require cookies. By registering for and using the Services, you consent to the use of cookies. If you do not agree to the use of cookies, you may not use the Services.

Below is a description of the four categories of cookies and examples of how we use them to provide the Services:

Strictly necessary cookies – These cookies are essential to allow you to navigate the Website and use its functionality. Without them, the Services cannot be provided. We use these cookies, for example, to recognise and maintain your logged-in status during your visit and to retain your shopping basket.